RankYa SEO Services (trading as Online Expansions®) is a registered Australian business. In Australia, private sector organisations with an annual turnover of $3 million or more, are required to fully implement the conditions set in the Privacy Act 1988 (Privacy Act). However, although our annual turnover is less than $3 million, we have voluntarily opt-in to implement 13 National Privacy Principles (Schedule 1 of the Privacy Act).
Because just like you, we really value our privacy, and we believe you would expect the same amount of respect and due diligence when you communicate with us.
General website visit: if you are only browsing through our web site, then rest assured, we do not collect personally identifiable information about you if you only browse our website.
We also recognise that you may have concerns about our use of the information you provide when you communicate with us by purchasing or inquiring about our web development, digital marketing and search engine optimization related services. As you would agree, to serve you more efficiently, and to provide you with professional service, we may ask you to supply information about yourself, your website and your business
Information such as: your name, e-mail address, domain address, business name (or number), telephone number and other business (or website) related information. We use such information to better understand your business, website and business objectives so that we can provide you with a thorough service, and also, such information allows to improve our website, services and our business. Keep in mind that you are not obligated to provide such information.
Marketing communications: at times, we may use your email address to contact you to provide special offers and further discounts we often make available for our services. We may also use the content of such marketing communication for providing feedback and also to be able to further improve our website and offers.
For any orders which require login access: for "web site hosting, Content Management System, Facebook, Google Analytics, Google Adwords, Google Webmaster Tools, YouTube or others" we use your login access information only for purposes consistent with the reason you have provided it for. We keep all critical login information securely using the latest security technologies and password protection programs. Once we complete the work you hired us for, we delete all login information you shared with us from our computers (usually within 7 days after completing the ordered work)
How we work: unlike some digital agencies in Melbourne, we do not outsource the work you hired us for onto third party service providers.
For our valued clients in overseas: these practices apply for all of our valued clients, whether based in Australia, US, Canada or UK
Since we also utilize Online Advertising (Ads): we take advantage of advanced tracking features such as "Remarketing and interest-based advertising". Let us now inform you about our use of these features, and also, provide you with choices for disabling them.
You can opt out from these ads through Digital Advertising Alliance in USA, the Digital Advertising Alliance of Canada in Canada, or European Interactive Digital Advertising Alliance in Europe (you can also opt out using your mobile device settings (see the user-manual) specific for your mobile device)
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